Matt Jopling, 36, spent the weekend in the capital with eight friends, enjoying paintball and a ghost tour. The group had suffered a series of travel disasters that had already delayed their arrival in Edinburgh for the trip. Arriving at the city airport to leave, they found that the return flight was initially delayed and then canceled. Unable to wait two days due to work obligations, the friends were forced to pay £ 160 each for a train to Bristol. Matt, from Swansea, said they arrived at Edinburgh Airport to find out that their flight at 9:30 p.m. on Sunday, June 6 was initially delayed until 11:30 p.m. Upload video Video is not available Click to play Click to play The video will play automatically soon8Cancel Play now Read more related articles The bar manager said he was late again until 12.10 p.m. before canceled. Matt Jopling EasyJet put the boys in a hotel overnight, but informed them that there would be no flights until Tuesday, when they would have to arrange another return home. After a night at the hotel and eager to return to Bristol, the team reluctantly decided to take a train back. Speaking to Edinburgh Live, Matt said: “I and eight other friends were planning to fly from Bristol to Edinburgh on Thursday and then return on Sunday. “We were ten hours late on Thursday, flying from Bristol, after the flight was canceled at 11.30 am, while we were sitting in the departure lounge. Did you know that you can stay up to date with the latest news by subscribing to our daily newsletter? We send out a newsletter in the morning and at noon that covers the latest headlines every day. We also send updates for the coronavirus at 5 p.m. weekdays and a collection of stories to read on weekday Sunday afternoons. Registration is simple, easy and free. You can display your email address in the registration box above, click Register and we will do the rest. Alternatively, you can sign up and view the rest of our newsletters here. “With the Jubilee Weekend, as you can imagine, the airport was full of holidaymakers, but after a long wait, we finally made our way to Glasgow. I will add that the captain of that flight apologized for the delay, due to “no staff on the ground”. We were told that there were no flights available to Edinburgh and that if we flew to Glasgow, easyJet staff would arrange transportation to Edinburgh. “We went to Glasgow and headed straight to easyJet’s office, only to find that there was no staff in the building. “The airport manager informed us that staff would not be available, just to catch a taxi and request it back through the easyJet website.” When the team finally arrived in the capital, they spent a fantastic weekend visiting Edinburgh Castle and other attractions before getting ready to travel home on Sunday. The Welsh lads were on a deer. Although their initial flight was delayed, they were still heading to the airport waiting to travel home that night. Matt explained: “After a great weekend in Edinburgh, we had updates on the application, letting us know that our flight at 9:30 pm was delayed until 11:30 pm on Sunday night. “We hesitantly made our way to Edinburgh Airport, checked in and waited for our flight. “Then we were informed, the flight would be delayed until 00:10 a.m., so we waited and waited, just before 11 p.m. we were told the flight was canceled. “We were told to head to the easyJet office, where a staff member would arrange for us. “The staff seemed exhausted and frustrated, with one staff member shouting: ‘I want to go home, you want to go home, let it be solved in a civilized way’ next to two armed police officers.” He added: “We were told that all flights on Monday were canceled, but we could get one on Tuesday, and if we wanted to return home otherwise, easyJet would reimburse us. That was a lie. “They put us in a hotel back in Edinburgh and reluctantly as a group, we decided to take a train home, at 6 on Monday morning.” The holidaymakers eventually returned to Bristol, but were disappointed by the stressful experience. Matt said: “EasyJet has to be one of the worst customer service providers, we get advice from a staff member and then we get emails from other staff members saying flights were available the next day, which is not it was. ” Read more related articles Read more related articles An easyJet spokesman said: “We are very sorry that the EZY432 flight from Edinburgh to Bristol was canceled on 5 June. “We notified customers directly of their choices to make a reservation or receive a refund and provided accommodation and meals at the hotel where required. “Nevertheless, we fully understand the disruption it will have caused to their plans and we are very sorry about that. “Our team will address … to apologize for its experience and to cover any outstanding expenses.”
